Question 1

How do I reserve a room?

Accepted Answer

You can book your room through the following three channels:Book directly through the website (automatic system).Website: kohlarnriviera.comPayment: Via credit card (receive instant booking confirmation)Book through online travel agents (OTAs) : Agoda, Booking.com, Trip.com, Expedia, and other leading OTAs.Book directly with the staff.Contact channels for the admin: Line: @400bawcd, Facebook: Koh Larn Riviera, Email: riviera.kohlarn@gmail.comPayment methods: Bank transfer or PromptPay (scan and pay).Kasikorn Bank (KBank): xxx-x-x4292-x: Account Name: Koh Larn Riviera Resort:Krung Thai Bank (KTB): xxx-x-x3893-x: Account Name: Mr. Palat ThanitirajetPayment notification: Please send proof of payment along with the transfer slip, booking name, and check-in date.

Question 2

Booking Cancellation and Rescheduling Policy

Accepted Answer

Booking Cancellation and Rescheduling PolicyRescheduling: Please notify us at least 7 days before the check-in date to reschedule without any fees.Cancellation:If cancellation is made at least 14 days prior to the check-in date, a full refund will be issued.For cancellations made less than 14 days before the check-in date, the deposit is non-refundable.

Question 3

Extra Bed Policy

Accepted Answer

Standard and Superior Rooms: Extra bed available for 600 THB per night, including free breakfast.Deluxe Room: Extra bed available for 900 THB per night, including free breakfast.

Question 4

Child Policy

Accepted Answer

Children under 2 years old: We reserve the right to refuse accommodation.Ages 3-7: 300 THB/night (without extra bed)Ages 7 and up: 600 THB/night (extra bed required + breakfast included)

Question 5

Can I bring pets to stay with me?

Accepted Answer

The resort does not allow pets in the rooms

Question 6

Check-in and check-out times and terms of service

Accepted Answer

🕒 Check-in and check-out timesCheck-in: 13:00 – 20:00Check-out time: No later than 11:00 AM.For late check-out: A fee of 200 baht per hour will be charged.☕ Service hoursBreakfast: 7:00 AM – 9:30 AMSwimming pool: 08:00 – 20:00 (Please wear a swimsuit)Motorcycle:Pick up the vehicle and check in (if the vehicle is available, you can pick it up earlier).Return the rental car and check out (no later than 11:00 AM).Extension: Valid until 6:00 PM. A fee of 300 THB will be charged (subject to vehicle availability).📅 Rescheduling & Cancellation PolicyRescheduling your stay: Notify us at least 7 days in advance (no fee).Cancel reservation:Give more than 14 days' notice: 100% refund.Give 7-14 days' notice: 50% refund.No refunds will be given if payment is not made less than 7 days in advance or if the guest fails to show up.🚫 Terms and conditions of stayQuiet hours: Please refrain from playing loud music or making noise that disturbs others. If you continue to violate this rule after being warned, the resort reserves the right to ask you to check out immediately without a refund.Cooking: Grilling or cooking of any kind is not permitted in the rooms or on the resort grounds.Pets: No pets of any kind are allowed.Smoking: Smoking is prohibited inside guest rooms (violators will be fined 2,000 baht). Please use the designated smoking area outside.Damages: If resort property is damaged or lost, the customer must compensate for the damages according to the specified value.Personal belongings: The resort is not responsible for the loss or abandonment of guests' personal belongings.Guests: Room and pool areas are reserved exclusively for "registered guests".Unauthorized individuals entering the area will be fined 1,000 baht per person.In case of visitors: Please use the designated lobby or reception area.

Question 7

Motorcycle service

Accepted Answer

Special offer! Book directly and get a free rental motorcycle (only for bookings made via Facebook, Website, Line, phone, or Email).Free! One motorcycle per room (fuel included).Second vehicle at a special price of 400 baht/day.Terms of use:Available before check-in (subject to vehicle availability).Return the rental motorcycle by 11:00 AM (on the check-out day).You can return the car until 6:00 PM for an additional fee of 300 baht.

Question 8

Is the resort near the beach, near the pier, near restaurants?

Accepted Answer

Our beach is close to popular places on Koh Larn
Ta Yai Beach - 800 meters
Pier - 700 meters
Kitchen Chalianglom - 100 meters

Question 9

Is there a port shuttle service?

Accepted Answer

The resort provides shuttle services exclusively at Na Baan Pier. Before boarding please confirm with the boat operator that the boat is heading to Na Baan Pier.Once you arrive at the pier, proceed to the meeting point at the pavilion near the pier.To arrange the transfer, call 065-081-9515.

Question 10

Terms of use of the swimming pool

Accepted Answer

Users must wear swimsuits only
Small children must be closely supervised by their parents
Open for service 8.00 -20.00

Question 11

Other services and facilities.

Accepted Answer

High-Speed Wi-Fi: Complimentary throughout the resort.In-Resort Cafe: Relax at our signature Cafe Viora.Beverage Service: A selection of cold drinks, beers, soft drinks, and bottled water available for purchase.Beach Towels: Available for your day at the beach.Ta-Yai Beach Shuttle: Complimentary transfer for seniors or guests unable to ride motorcycles.Water Activities: * Snorkeling packages and Water Park access.Only 200 THB / person (2-hour session).Includes round-trip transfer from the resort to the boat.

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